Support Options

We have many support options to serve you.

number_1 Search our Knowledge Base
90% of all customer questions are covered here. This area is always open and is automatically updated with the latest questions and answers. No need to wait for a specialist to return your email or call. Search by keyword or category.
number_2 Quick Tutorials
A collection of videos that answer some frequently asked "how to" questions.
number_3 Updates & Patches
Check here for the latest updates and patches for all products.
number_4 Contact Support
If you can't find the answers you are looking for, contact our knowledgeable support staff.
Submit a support request through the website or,
Phone: (800) 380-2580 - Available from 8:30 am to 5:00 pm (PST)
number_5 Reseller Support Hotline and Inquiries
If you are a reseller looking for support, contact us at:
Toll Free: (800) 380-2580
number_6 Remember to register your product
By registering your product you have access to technical support, product updates and special offers.